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Frequently Asked Questions
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Hours of operation are Monday thru Friday from 10:00am to 7:00pm, Saturday 10:00am to 6:00pm and Sunday from 12:00pm to 5:00pm Central Time. We have expert trained staff to answer any questions that may help in your purchasing decisions. During non-business hours you can contact us via voicemail or send an email at sales@panasonicworld.com. Please leave a clear, detailed message and friendly sales representatives will call back the next business day. We look forward to serving you.
All credit card information provided is safely protected with our secured site. Information provided is used f For the sole purpose of processing your order.
* Billing Address (Name, Address, Phone Number, and E-mail)
* Shipping Address (Name, Address, Phone Number, and E-mail)
* Billing Information (Name on Card, Card Number, Card Type, and Expiration Date)
The shipping address is required in order to ship your order; the e-mail address is used to send your receipt and tracking information; the billing address is needed to verify the identity of the cardholder; and the phone number is necessary so that we can call you if there's a problem with your order.
For online orders via our shopping cart we accept Visa, MasterCard, American Express, Discover and PayPal. We also accept checks and money orders. Mail your check or money order along with a detailed letter listing the items you would like and the shipping destination.
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12 Months No Interest AVAILABLE
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We Offer 12 Months no interest with minimum payments through GE Money. Only available for qualified customers.
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Free Shipping and Handling
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We offer free ground shipping on all orders within the continental United States. Extra charges will apply for shipping to Hawaii and Alaska. For expedited shipping rates please contact us at our toll free number (888)848-2630 to request for expedited shipping. Price may vary depending on the service and weight.
Please note that delivery time is subject to the ability of our couriers (UPS, FedEx, and USPS) to fulfill their delivery schedule. Panasonic World LLC is not liable for packages that weren't delivered on time due to mishaps,negligence or delays by our couriers.
All orders are processed and shipped within 1-3 business days. If the product selected is on backorder, you will receive immediate notification and be given the choice to remain on backorder, substitute the backordered item for another item or cancel the order. All orders are screened to ensure there is no fraudulent activity and
Reserve the right to cancel any order.
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*Panasonic Massage Chair Return Policy*
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**Panasonic massage chairs come included with a full home services delivery throughout the continental U.S. If the chair requires service during the warranty period the chair may be removed from your home/office, it will be returned to you once the repairs have been made. We will not accept returns on Massage Chairs.**
Brand New items may be returned or exchanged within 30 Days from date of purchase. Returns are subject to a 15% restocking fee plus the actual cost of shipping to the customer and back. This amount will be deducted from the amount of your refund.
Defective items may be returned only within 30 Days from date of purchase.
All returns with missing parts or damaged to the original box may be refused or may be subject to a 15% penalty fee. (i.e. missing/damaged UPC barcodes, missing/damaged manuals, missing/damaged warranties, tape on the manufacturer?s box, etc.) Return shipping requires that it be traceable and packed properly to ensure from damages. DO NOT put any courier labels on the manufacturer's merchandise packaging and place in a shipping box for protection. Damage to the item or manufacturing packing due to negligence will be subject to penalties .
We will not accept items back unless they are returned with the manufacturer's original packaging.
Panasonic World LLC will not be liable in any way for returned packages that were lost or damaged during shipment.
Please ship returns/exchanges to:
PANASONIC WORLD
1721 N Central Express Parkway
Plano, TX, 75075
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Panasonic Massage Chair Warranty
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All New Panasonic Massage chairs come with a 1 year full service warranty (parts/Labor). The 2nd and 3rd year
Parts are provided. Extended warranty of 1 to 2 years are available through Panasonic. Option warranty coverage applications forms come with every chair. Please be sure complete and send product registration.
The warranty period of all the products we sell is stated in the product description.
Brand New Items: All brand new items come with at least a 1 year manufacturer's warranty.
Factory Serviced Items: All factory serviced items come with at least a 30 day warranty depending on the model.
Extended Warranties For Telephones: In addition to the warranty that already comes with the phone, you may purchase 2 year or 3 year extended warranty service plans on all our phones. Extended warranty service plans are honored by Consumer Priority Service Corporation.
All information submitted to Panasonicworld.com is held private. NO information will be released or sold to customer data companies. Some data may be shared with third parties only if you, the customer agrees to participate in offers available through our site.
Our website is not only constructed to provide you the customer a peace of mind with the latest protection. Our site is designed to provide a quick and enjoyable experience. Used world wide and one the most trusted names. PayPal will protect and make your buying experience simple.
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Terms of Use and Disclaimer
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Panasonic World LLC offers a wide range of products offered by Panasonic. Please note that Panasonicworld.com does not in any manner allege any affiliation between the manufacturers and our corporation. All products that appear on our website are the sole property of Pansonicworld.com unless specified otherwise. Such materials protected by this copyright include, but are not limited to, any and all text; any and all images (including icons, logos, and other graphics); and any and all design elements of the website. Panasonicworld.com website is used only for the purpose of shopping on this site, placing an order on this site, or for conducting other tasks associated with shopping or placing an order on this site. By placing an order with Panasonicworld.com you acknowledge and agree that at no time is Panasonic world LLC/ Titan Chair LLC making any representation or warranty regarding the products purchased by you the consumer.
BY USING THIS SITE AND/OR ANY SERVICES RELATED THERETO, YOU AGREE THAT YOU HAVE READ, UNDERSTAND AND AGREE TO THE TERMS OF USE AND DISCLAIMER.
